Support Services

No matter how careful the planning and implementation, no matter how 'reliable' the equipment, the facts are that IT problems still happen. Server downtime, disk corruption, network glitches, software bugs, security issues— of both the software and human variety — all conspire to throw businesses into confusion.

CITS Support services are designed to get you working again as quickly as possible. Choose between our on-site call-outs or our remote support service.

Pay-as-you-go and fixed contract options are both provided to suit your budget.

Our experience ranges from small office networks through to large multi-site installations (including international) and all key platforms including Microsoft Windows, Apple Macintosh, and Linux

• On-site and remote support
• Emergency call-outs
• Pay-as-you-go and fixed contract options
• System maintenance and updates
• Network auditing
• Virus containment and clean-up
• Network monitoring service
• Multi-platform - Windows, Mac OS X & Linux

"What, [CITS] has finished upgrading those machines already?"
- Nick Randall, Ruthin Stockbrokers & Investment Management